Actually I do not have any v1.4.8 running anywhere. v1.4.8 anyway is pretty old, so pls update much faster in the future as a lot of bugs/issues are getting fixed.
So I can not say exactly what is going wrong here. But maybe its a permission Error? Anyway pls update to the newest versions (as we do not support outdated versions) and report back if this issue may is fixed. If not pls open a Bugreport here: https://development.invoiceplane.com/
But pls follow these instructions and report back.
report back if the issue is solved in the new versions
Your Update to v1.5.10 (from v1.5.0!) should be “clean”.
To make it sure, pls follow this instructions:
Backup backup backup
Delete the following things:
delete these folders (in rootdirectory) if you do not have installed any other themes:
delete all files (in rootdirectory) but not :
Then go into the folder “application” and delete everything but not “views”
Then go into the folder “views” and delete everything but not “invoice_templates” and “quote_templates”
3. copy over all the content from v1.5.10 and overwrite existing files.
4. set (in “ipconfig.php”) DISABLE_SETUP to false
5. open /index.php/setup (or /setup) and follow the update instructions.
6. report back if everything was going well and if the missing invoices are getting shown.
No they don’t have access to the DB to delete anything. as i mentioned there are a Few missing
Invoice 20169 -
Invoice 20151 -
Invoice 20140 -
Invoice 20138 -
@a2zcomputing thank you for being so patient while we get this resolved.
In the database, the second column from the left I see the number 4 for the missing invoice.
For existing invoices the number is 2.
I forgot the column name, but if the column is ‘status’ it makes sense.
Before you change the status to ‘2’ figure out why the status ended up at ‘4’. Then backup your database and change the status to ‘2’. Does the invoice show up?
Little confused, why can’t the main user(administrator) see all the invoices? there are only two users both as Administrators. several invoices as user_id 2 they can see so can user_id 4 by the other user?
I just created myself as another user I can see the invoices but still but not the missing ones.