I have installed the latest version of the IP and I cant seem to be able to send the generated quotes/invoice.
I have used all options. PHpMail, SendMail and SMTP (using the host and also a transactional email vendor)
When i click on send email I get a blank white page.
Any ideas ?
I believe this is a bug (mail with empty body). It works for me with smtp and some text within the mail body. With an empty body I will get a blank page too.
Kind regards, Proxymus
Also blank page.
Thousands of lines of errors in the log, and no solution.
If this will get resolved, will be so nice.
Hi there, I have the same problem here. I created an email template, and I trying to send it via SMTP with gmail, but no results. it end up in a blank page. The thing is that I tried also with the other systems Send mail and PHP mail and either these ones work. Any clue? Thank you
Did you tried turning on the debug mode and taking a look at the logs as recommended in the FAQ?
Yes. Problems is that the logfile has thousands of line errors…
Please save them on a pastebin site like https://paste.invoiceplane.com/ and share the link here.
Without any error logs nobody will be able to help.
I’m having the same problem. In version 1.4.3 this feature worked fine for me. I completed a successful upgrade to 1.4.8 and now it will not send invoices over email. I have confirmed email setting are correct in the System Setting module.
Here is a link to the error log:
I will admit I don’t know much about what I’m seeing, however I suspect this line (which repeats and repeats at exactly the time I attempt to send email invoices) is the culprit: invoice/application/helpers/mpdf/classes/cssmgr.php 1067
mPDF is really a pain in the ass to work with. These logs are horrible actually. However, seems to be a problem with
Undefined property: mPDF::$hasOC
Any news on how to fix this problem?
Tried all email settings, even tried to send it without PDF attachment.
Could you also post your logs? May be different problems for each user.
I will send them to you directly, it think I will take to much from the page here
Hi Kovah, Thank you for your time.
I don’t think I know what that is telling me. The PDF attachment (which is the invoice itself, generated by InvoicePlane) has some issue? The InvoicePlane PHP class that converts html to PDF has a problem?
Logfile right here : http://pastebin.com/GqP4727b
I’ve selected everything in between opening the dashboard and trying to send an email (no attachment option selected).
Just FYI, I have no problems with downloading PDF files generated by InvoicePlane, using the same custom template.
Same problem, sending mail with any of SMTP/Sendmail/PHPmail leads to HTTP 500 error. Here is the log: https://paste.invoiceplane.com/view/ca13ea9a
It appears the problem started after upgrading from 1.4.6 to 1.4.8
Hi there , in the recent version of invoice plane , there are quite few bugs. One of them is the mailing module (PHPMAILER). The white page error is caused due to the following :
Fatal error: Call to undefined method PHPMailer::trans() in /application/modules/mailer/helpers/phpmailer/class.phpmailer.php on line 1237
Hope they will fix this issue the soonest.
If so @Muhammad_Sheik then the problem seems to be related to: $this->trans(’<>’)
Which I guess is a translation library. There is one defined and included elsewhere with: $this->load->helper(‘trans’);
But I don’t know if that is present here in PHPMailer or indeed if this is the area where the problem actually is.
@Muhammad_Sheik how did you manage to track it here?
@Kovah any help with this would be much appreciated.