GuestURL gets 404 Error

Support
1

When I try to send invoice, the guestURL which is generated is not accessable, I get 404 error.

guest URL:
http://subdomain.domain.com/index.php/guest/view/invoice/Xk4Bex8G5wCrUOqMaHhlA2sTmvibjQP1

404 Page Not Found

The page you requested was not found.

Any setting I am missing ?

2

Without any info about your setup it’s hard to tell.
But I guess it mostly is due to the .htaccess. Did you set it up right and can you provide some logs from your webserver?

3

My htaccess file content:

## Run InvoicePlane in a subfolder
## If you are using a subfolder please remove the hash in front of the line ‘#RewriteBase /subfolder’
## and replace ‘subfolder’ with the actual name of your folder, i.e. ‘RewriteBase /invoices’

<IfModule mod_rewrite.c>

  RewriteEngine On
  #RewriteBase /subfolder
  RewriteRule ^index\.php$ - [L]
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteCond %{REQUEST_FILENAME} !-d
  RewriteRule . /index.php [L]
  
  ## Remove the hash in front of the following two lines if you want to force HTTPS
  #RewriteCond %{HTTPS} off
  #RewriteRule ^(.*)$ https://%{HTTP_HOST}/$1 [R=301,L]
  
</IfModule>
4

Do not know where to look at error logs on my hostinger shared server. Enabled log error but still do not see error folder in my file manager.

invoice guest URL:
http://accounting.336pros.com/index.php/guest/view/invoice/Uq9ReAyZjTna3g56hrL2WMwIdFSVxOoC

5

Without logs it’s nearly impossible to debug it.

6

You are using LiteSpeed, I don’t know if this require additional configuration or so. Please use Apache if possible.

7

Did you rename the htaccess to .htaccess (leading DOT)? This is required to make the htaccess work.

8

htaccess has been renamed to .htaccess

I tried contacting the hosting provider to see how to disable litespeed.