You have a problem with some errors, you are stuck and need help? We would like to help you but first we need some help from you: error logs.
First you have to enable the debug mode.
For InvoicePlane 1:
Enable the debug mode by setting the IP_DEBUG option in the /index.php file to 'true'
For InvoicePlane greater than version 1.5:
Enable the debug mode by replacing ENABLE_DEBUG=false with ENABLE_DEBUG=true in the /ipconfig.php file.
Now, follow these instructions:
Try again what caused the error, e.g. creating a new invoice.
Now get the content of the log files:
- Open the folder
/application/logs/, open the log file and copy the whole content. - Take a look at your web servers error logs.
- Open the console of your browser (Tutorial), the error may be logged there.
Save the content of the log files and the output of the browser console to a service like Pastebin.com and post this link with a meaningful description to the support category.
You will get further help then.
