The invoice does not change the status sent when the email is sent


#1

Hi.

I have version 1.5.9 of InvoicePlane, I have PHP 7.2.8 and MySQL 5.6 configured.

When you send an invoice or quote by email, it does not change your status. Before if I did, before if I changed. The email is sent correctly.

Any idea why the state does not change now?

Thank you.


#2

Hi,

in IP/index.php/settings > invoice you’ve got a field “Notify invoices “sent” after generating the PDF”.
Is it “yes” ?


#3

Hi.

That option has always been disabled (No), and before it worked.


#4

It should be “yes” to change the status on “send” when the mail is send :-/


#5

Not working!


#6

Could you send us the last error log ?


#7

What is your version of IP ?


#8

Last version 1.5.9


#9

Could you send us the last error log ?


#10

The email is sent correctly, everything works without problems when sending the email with the attached pdf. But the state does not change, only that.

How do I get a log file without an error?


#11

there is an error if the invoice remains in draft when it is sent …
can we have a screenshot of the invoice parameters?


#12

It also happens with the quotes.


#13

sorry, without any details like screenshots, or logs, it’s almost impossible for me to understand where the worry comes from … can you or not sent a screenshot of the invoice settings and quote in the settings section? if you can not, explain why and it does not matter, I will no longer try to understand your concern … and I will let other people ask I think the same information to understand your problem …


#14

This is my configuration for the invoices.


#15

Not sure if it may be related to this setting (and then it would be a bug), but what’s your current setting for

image


#16

Could you enter “true” to the ipconfig.php on FTP

#Having problems? Enable debug by changing the value to ‘true’ to enable advanced logging
ENABLE_DEBUG=false

And do a draft and send to test the status change or not, and if it’s go to the log :
on FTP IP folder > application > log and copy/paste the approxymatly time of the test here

Please.

Good luck