Hi I am a first time invoiceplane user. I’m setting it up for my own sole trader business.
I am getting the error “Failure
Cannot connect to the database server with the provided database information. Please check the credentials and try again.”
I have performed the following fault finding:
- checked I can log into the database using PHPmyAdmin. I can log in to db there are no tables created.
- checked that credentials in invoice plane ipconfig.php are similar to credentials in my wordpress wp-config.php file. The credentials are similar, I’m using a different db for WP. I think my ipconfig.php credentials are correct.
I have tried using hostname:
I have set port to 3306
I have set username to dbXXXXXX_XXXX
I have set password to XXXXXXXXXXXX
I have set database to dbXXXXXX_IP_
I am using PHP 7.06 CGI
Any help appreciated, thanks in advance