Can't Create User

Support
1

Hi,

I have just installed the latest version and have gone through all the set up process have set and connected to database etc. When I get to create a user page and fill all the information and hit the submit button, i get 403 forbidden error. How can i get rid of this?

Screenshot: http://i.imgur.com/zPAjd0E.png

2

Uhm okay…
Could you please post the webserver logs for the time this error came up? Because I can’t help without knowing whats the actual problem.

3

Actually i’m a newbie. where can i get web server logs ?

4

Do you have an own webserver or do you use a hosting service?

5

I’m using hosting service…

6

Can you try http://olefins-trade.com/test/index.php/setup/create_user to make sure its not mod_rewrite related?

7

Tried but it said already invoiceplane installed and i found the login page. Since i couldn’t create any user, i can’t access to the dashboard. Is there any way to create user manually?

8

No. In this case you habe to empty the database and run the setup again.

9

Is this hosting issue or others?

10

I dont know.
As long as there are no error logs available its hard to say what happened.

11

I am not a dev but I had a similar issue and corrected it by deleting the database, removing the database authentication data from:

/application/config/database.php

Create a new database, assign a user to it and go through the setup again but filling out all fields. In fields that are not applicable, just put " none ".

Also remember that you will need to modify the .htaccess file in the root directory of InvoicePlane to point to the sub directory /test from what I can remember.