Spinning cog: character limit for descriptions?

Support
1

So I’m getting the big spinning cog error when trying to save a quote (reproducible).

I’ve gone through and saved after each change starting from a fresh quote and with this method narrowed it down to the input in one of the item description fields (there are only 2 items in the quote). Everything else in the quote can be modified & saved without error. The description is slightly longer than I usually write, at 129 characters, so the only thing I can imagine is that it’s running into some kind of character limit. Is this right? Can I increase it somehow?

Log: https://paste.invoiceplane.com/view/822284b4
The browser/javascript console doesn’t seem to have any relevant output, unless I’m looking at that wrong.

Thanks in advance for any support.

2

Which version do you use? We switched to TEXT for almost all database fields some versions ago. That means almost all field have a possible length of 32k characters

3

I’m on the latest version: 1.4.10

I can confirm that this is the thing causing the issue, because by cutting down the character count in the description I could get it to save, and then I could make the spinning cog / freeze issue return by extending the description.

4

Could you PM me an example for a long description that breaks the app?

5

Yes, but actually, I can’t see any PM function in this forum and the description is not particularly confidential, so:

I have this saved:

30 photos of co-ops from 15-20 location shoots in Sydney and up to 5 regional locations.

and it works fine. Then if I change it to:

30 photos (15-20 location shoots) in Sydney, Newcastle, Windsor, Berry & Bowral, Casino & Broadwater and Orange.

it gives me the big spinning cog error. And just in case it was a weird character issue somehow, I tried:

30 photos from 15 to 20 location shoots in Sydney, Newcastle, Windsor, Berry, Bowral, Casino, Broadwater and Orange

which doesn’t have ( ) or & and it still gives me the spinning cog error.