Session Auto Logout

Support
1

Hi there,

Recently, I have performed a DNS swing for my web hosting server. However, after the swing is done, I started encountering problem with auto-logout from my session.

What it does exactly is that, from the login page to Dashboard, if I were to click on any of the items, it will then log me out and redirect me back to the login page.

I have checked on cookies settings as well as tried on increasing the session time limit, however, it’s all in vain. Do anyone have any idea on where should I look to fix this?

Thanks a bunch in advance for your help!

2

Hi,

I am also facing the same problem. Kindly provide us with some solution

Thanks

3

Hello,

I have this same problem… in my log i have:

ERROR - 2017-07-11 13:23:37 --> Could not find the language line "cannot_connect_database_server"
ERROR - 2017-07-11 13:23:37 --> Could not find the language line "cannot_connect_database_server"
ERROR - 2017-07-11 13:25:59 --> Could not find the language line "cannot_connect_database_server"
ERROR - 2017-07-11 13:25:59 --> Could not find the language line "cannot_connect_database_server"
ERROR - 2017-07-11 13:28:05 --> Could not find the language line ""
ERROR - 2017-07-11 13:28:05 --> Could not find the language line ""
ERROR - 2017-07-11 13:29:33 --> Could not find the language line ""
ERROR - 2017-07-11 13:29:33 --> Could not find the language line ""
ERROR - 2017-07-11 17:11:23 --> Could not find the language line ""
ERROR - 2017-07-11 17:11:23 --> Could not find the language line ""
ERROR - 2017-07-11 17:12:25 --> Could not find the language line ""
ERROR - 2017-07-11 17:12:25 --> Could not find the language line ""
ERROR - 2017-07-11 17:13:01 --> Could not find the language line ""
ERROR - 2017-07-11 17:13:01 --> Could not find the language line “”

Yours.
Paul

4

Hi the session logs out automatically every time i click on any of the system functions, such as " clients" “invoice” etc

here is error log

<?php defined('BASEPATH') OR exit('No direct script access allowed'); ?>

ERROR - 2018-04-09 10:37:51 --> Could not find the language line “”
ERROR - 2018-04-09 10:37:51 --> Could not find the language line “”
ERROR - 2018-04-09 10:37:58 --> Could not find the language line “”
ERROR - 2018-04-09 10:37:58 --> Could not find the language line “”

5

Hi Jasonaks,

Any update news?

6

same problem with v1.5.9, any solution?

7

Do you have access to your web server (Apache?) log files? because I don’t think the application logs will be of much help in this case, and that you will have to look in the web server log files for error messages.

If you have access, run an IP session and when it fails, look for error messages in the web server log that are related to your IP site, and post them here.

Make sure to remove sensitive data (IP addresses, real hostnames, user names, etc.) before sending the message.

8

here with the same issue, version 1.59

9

Hii all has this been resolved, having the same problem.:frowning:

10

same issue here… is there any sollution???

11

Any luck with solution to this problem? i lowerd my php to 7.0 but still same problem:-(
Think i will install the invoice ninja app.

12

so ?? any solution?

13

This is not an easily reproachable issue - as am example. I have never experienced this. Additionaly, the session management issues points to the Codeigniter framework having some issues (since it manages user sessions).

Given this, there needs to be more inspection of the issue, either in the form of reproducible steps, detailed logs, or even access (via SSH or ftp) to one of the installations having this issue).

14

well i used some *** solution then i upgraded to php 7.2 and everything started working again
php 7.0 causes the prob