Just a simple request for consideration: How about an optional contact person name for clients?
Most of my clients are businesses, so the invoice is made out to the business name. However when I send the invoice via email it is “Dear {{{client_name}}}”, which is usually “Dear Example Company PTY LTD”, very impersonal.
Would it be possible to have an optional “accounts contact” name, so “Dear {{{client_name}}}” would be “Dear John Smith” instead?
Obviously not all companies would have a contact person, so if the field is blank it would revert to “Dear Example Company PTY LTD”.