Help please urgent

hi please help me i’d like to know how to solve this problem when i connect to invoiceplane this message apear “This user is marked as inactive. Please contact the system administrator.”

Please take a look at your database and check if client_active is set to 1 for your user.

yes @Kovah it’s by default 1 and the error still apear :confused:

Did you started working with InvoicePlane or did this happen directly after the setup?

it happen directly after the setup when i put the script file in the server location and run it then when i put the email adresse and the password that i put in my database the error apear

Okay the please try to reinstall the app but check if any information / credentials contain very special characters like /, \ or any type of quotes.