Website Hangs when i try to save the invoive

Support
1

Here is my log link http://hastebin.com/jubazifujo.coffee
When I try to save my invoice the wheel is just rotating thats it

2

Sadly the app didn’t logged any errors. Could you please check your web server error logs?

3

Ok Sir I will See it

4

there are no errors in web server
This is the screen shot of the page with error

5

Could you please open the console of your browser (search Google on how to do so) and post the output here.

Did you followed the instructions from the wiki and changed the log threshold?

6

this is what console says

POST http://billing.thedreamlight.in/invoices/ajax/save 500 (Internal Server Error)send @ jquery-1.12.0.min.js:4n.extend.ajax @ jquery-1.12.0.min.js:4n.(anonymous function) @ jquery-1.12.0.min.js:4(anonymous function) @ 1:345n.event.dispatch @ jquery-1.12.0.min.js:3r.handle @ jquery-1.12.0.min.js:3

see the screenshot for exact console log

7

Are you really sure that the web server didn’t log any error? Because such error should always be logged. Did you tried this after you set the log threshold to 2 in the configuration file?

8

I don’t want to interfend a topic of somebody else but I have the same problem and also no error in the loggings

9

Same problem for me, with no error into log.

10

Just to let you know it’s probably a bug, I’m having the same problem (with also no error in the logfile) unfortunately… after upgrading to 1.4.5.

The line items/prices are stored, but not the subtotal, total, etc.

11

No error in webserver log

12

Hi,

it seams that the $db_array into this function is an object and not an array, so the function throw an error that is not reported.
may be the var passed is not correct.

File /application/modules/quotes/model/mdl_quote_items.php

public function save($id = NULL, $db_array = NULL)
{
    $id = parent::save($id, $db_array);

    $this->load->model('quotes/mdl_quote_item_amounts');
    $this->mdl_quote_item_amounts->calculate($id);

    $this->load->model('quotes/mdl_quote_amounts');

    if (isset($db_array['quote_id'])){
        $this->mdl_quote_amounts->calculate($db_array['quote_id']);
    }

    return $id;
}
1 Like
13

Hi,

got the solution, should be the same for the invoice

File /application/modules/quotes/model/mdl_quote_items.php

 public function save($id = NULL, $db_array = NULL)
{
    $id = parent::save($id, $db_array);

    $this->load->model('quotes/mdl_quote_item_amounts');
    $this->mdl_quote_item_amounts->calculate($id);

    $this->load->model('quotes/mdl_quote_amounts');
    
    if (isset($db_array->quote_id)){
        $this->mdl_quote_amounts->calculate($db_array->quote_id);
    }

    return $id;
}
14

Thanks, I fixed this and updated the download package for 1.4.5

@Rakshith_Vikramraj @patrickvanelk @Remko_Jansen Please download the package from the website and replace the 'application/modules' folder. The app should work after that.

15

Thanks to you for your good job!!

16

Thanks a lot for the quick response!

17

@ado2000 @Kovah It works! Thanks to the both of you for fixing this so quickly!

18

The App Started Working. thanks for superfast response

19

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