Invoice and Quote Not Working

Support
1

I just downloaded and installed Invoice Plane. I carefully read the Wiki and FAQs. I understand that your time is valuable and I am probably the millionth person to have this problem. Everything seems to be working fine on Invoice Plane. I added products and a new client. but when I click on Invoice or Quote I cannot add a new invoice or quote. I can list invoices and quotes but not create a new one. I checked my current log and browser for errors. None were generated when I clicked on new Invoice or Quote. I received a 200 message back. So I am mystified as to what I am doing wrong. Maybe I missed something in the setup process? Or have an incorrect Setting? Any assistance is appreciated. Thank you very much. Tim in Montana

2

I worked on this problem some more. I discovered that Invoice Plane can be installed via Softaculous. I use A2 Hosting and they offer it as a free service. So I installed Invoice Plane via A2 hosting and softaculous. I put it in a subdirectory. The installation was quick and easy. Everything worked perfectly! Now I can create new invoices and quotes. The Wiki installation page was helpful but lacked complete instructions.
I chose to install Invoice Plane in a subdirectory named suite.

Softaculous created a .htaccess file that contained the proper code.
It also wrote a copy of the ipconfig.php file with my domain name and path in it. I had that correct before. I think the new .htaccess file was the key to getting Invoice Plane to work properly

I tried to add code examples but the forum software would not allow URLs.

So if you struggled like I did you now have some answers. Hope this helps.
Best Regards,
Tim in Montana

1 Like
3

Hey Tim, welcome, man!
Thanks for your explanations.

I’ve fixed the fact where you couldn’t upload Urls.

We have a place on github where you can directly correct the documentation, that would be a better place.

4

Many thanks to UnderDog and everyone else who contributes to Invoice Plane and this forum. I worked all day on Invoice Plane. It is an excellent program that does everything well. Thanks to all for maintaining and improving it!

Yesterday I had trouble trying to get Invoice Plane to run properly. It worked but would not allow me to create new quotes or invoices. I could not post my experience completely because the Forum would not allow URLs. UnderDog fixed that and now I can share my experience. I am doing this with the hope that more people will get to experience a first-rate program for invoice, quote, and mailing list maintenance.

On March 28, 2024 I spent an hour or so reading about Invoice Plane and studying the Wiki. It seemed like a good program so I downloaded the newest version 1.6, from InvoicePlane.com. I have installed PHP scripts on my host’s server before so I was familiar with the process. I followed the Wiki installation guide closely.

Unfortunately, the Wiki was slightly out of date or I read it incorrectly. By default the 1.6 version installs in a subdirectory named “IP”. I wanted to install it in a subdirectory named “suite”. When the installation was complete my path looked like HTTP://mydomain.com/suite/ip/. The Wiki guide was clear about editing the myconfig.php.example file. I did that and added my above directory path. Then I renamed the file myconfig.php. The Wiki was not so clear about the HTACCESS file. What the Wiki said did not correspond exactly to my HTACCESS file. So I opened the file and saw this:

 InvoicePlane htaccess

<IfModule mod_rewrite.c>
  RewriteEngine On
  
  ### uncomment and adjust if installed in subdirectory
  # RewriteRule . /subfolder/index.php [L]
  RewriteRule . /suite/index.php [L]
</IfModule>

I found this confusing. Invoice Plane went into a subdirectory by default. So why was the code set up for a root directory install? Should I uncomment and edit the first line? It seemed so. But then what do I do with the second ReWrite Rule? I was not sure what the code did so I tried both actions and tested Invoice Plane between them. Still, new quotes and new invoices could not be created. I searched around the internet for another hour and found a few other people with the same problem. No solutions though. I took a break for lunch and a much-needed nap.

Refreshed I searched some more and discovered that Softaculous had an autoinstaller for Invoice Plane. My host, AT Hosting, offered Softaculous for free. So I gave it a try and asked Softaculous to install Invoice Plane in my suite subdirectory. Invoice Plane was up and running in less than 10 minutes.

I checked the myconfig.php and HTACCESS files that Softaculous changed. The myconfig.php matched what Wiki recommended. The HTACCESS file was untouched but a new .HTACCESS file was created. That file matched what was in the Wiki. The Rewrite line “RewriteRule . /suite/index.php [L]” showed the proper path for Invoice Plane as well. The second Rewrite rule I mentioned earlier was gone.

Please note that the new HTACCESS file starts with a period where the original one did not. I do not know enough to understand the significance of the period. But experience showed me it is critical.

So if you are running into the same issues that I had, do not despair. The program is worth installing and there are several ways to achieve a successful installation. Perhaps by the time you read this, the Wiki will be updated by someone better versed in HTACCESS files than me.

Best wishes to all,
Tim in Montana

5

Great post, Tim!
Glad you like the software.

The . in front of .htaccess is very important.
Apache will read that file and make yhe necessary rewrites according to the rules in that file.

Without the . Apache will not read that file.