Can not create Quote, Invoice or Quote to Invoice

Support
1

Can not create Quote, Invoice or Quote to Invoice. V1.4.0. Tried with different browser, English Language. After installation created 2 quotes and 2 invoice worked fine but today no luck. Have not changed anything overnight. Please help.

2

Please open the console of your browser (search Google on how to open it), then try to create an invoice again and post the output of the console here

5

This means the server had some errors.
Could you please save your web server error logs to paste.invoiceplane.com and post the link here.

6

Hi Koval,
Please help, I can’t create invoice. The submit button doesn’t work. In Console I get this error message 35http://direct2uproduce.com.au/inv/invoices/ajax/create Failed to load resource: the server responded with a status of 500 (Internal Server Error)

7

It’s the same as mentioned above:
This means the server had some errors.
Could you please save your web server error logs to paste.invoiceplane.com10 and post the link here.

8

this link doesn’t work paste.invoiceplane.com

9

Hi, I’m using IP 1.4.6 but have been having the same problem since previous versions. I tried accessing the console from different browsers and had this:
Firefox
11:35:18.050 SyntaxError: JSON.parse: unexpected end of data at line 1 column 1 of the JSON data <anonymous> jquery-1.12.0.min.js line 2 > eval:17 n.Callbacks/i() jquery-1.12.0.min.js:2 n.Callbacks/j.fireWith() jquery-1.12.0.min.js:2 y() jquery-1.12.0.min.js:4 .send/c() jquery-1.12.0.min.js:4 1 jquery-1.12.0.min.js line 2 > eval:17:56

Chrome
VM115:1 Uncaught SyntaxError: Unexpected end of input(anonymous function) @ VM77:17i @ jquery-1.12.0.min.js:2j.fireWith @ jquery-1.12.0.min.js:2y @ jquery-1.12.0.min.js:4c @ jquery-1.12.0.min.js:4

I’m no expert, but it seems something related to jquery’s version probably?

Thanks in advance for any help on this.

10

It definitely has something to do with the languages. I was using IP in Spanish and couldn’t create an invoice from a quote, but once I changed it to English it started to work normally. Hope it helps to fix it on new versions.

11

Maybe a missing language string…
Thanks for the tip!