On a new install of the InvoicePlane, and after duplicating and editing invoice template, the “download pdf” link no longer works, not even after reverting to the default templates. Any ideas?
I decided to make a clean install of InvoicePlane to replace my FusionInvoice that was updated from MyClientBase.
I manually imported my customers, created my custom fields without any trouble.
I then duplicated the default invoice template, and edited it in order to show all the custom information and adjust the layout a bit.
One thing I didn’t modify was the “Download PDF” link on the top, but for some reason it stopped working.
It had worked at some point, as I had downloaded at least once before editing the template.
So thinking I had inadvertently changed something, I reverted the templates back to the default ones in the settings.
Nothing Worked either.
So right now my clients cannot download their invoices, and I’ve absolutely no idea what to do. I remember running into some trouble with MyClientBase with a similar PDF generation issue…
I have looked all over the forum without finding the same problem.
Generating PDF from the admin interface works fine.
I have not yet edited the PDF template.
Installed on Namecheap Linux shared hosting
I noticed that the PDF is generated when the invoice is marked as paid. Invoices not marked as paid do not generate the PDF.
important: I have only assigned the default templates. I have not assigned other templates (paid, overdue)